Privacy Policy
How we handle your data with the same care we handle your journeys.
Last updated: March 2026
Terravana (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and communications.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Full name
- Email address
- Phone number or WhatsApp contact
- Travel preferences and destination details
- Visa-related information provided for advisory purposes
- Any other information you submit through our contact forms or communications
How We Use Your Information
We use your information strictly for legitimate business purposes, including:
- Responding to inquiries and consultation requests
- Providing travel planning and visa advisory services
- Preparing personalized travel or service proposals
- Communicating updates related to your request or booking
- Improving our website and services
Visa and Travel Information
Any visa-related information you provide is used solely to assess eligibility, offer guidance, and support your application process. Terravana does not guarantee visa approvals and does not represent immigration authorities. All decisions remain at the discretion of the relevant embassies or consulates.
Sharing of Information
We do not sell, rent, or trade your personal information. Your information may be shared only when necessary with trusted partners or service providers involved in delivering your requested services, such as airlines, accommodation providers, or visa support partners, and only to the extent required.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure.
Cookies
Our website may use cookies or similar technologies to enhance user experience and understand how visitors interact with our site. You can adjust your browser settings to refuse cookies if you prefer.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information held by us, subject to applicable legal and operational requirements.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Terravana Lifestyle
Email: terravanahqlimited@gmail.com